Frequently asked questions

First, we hear about your project and your goals. Then we set a direction and present the first drafts. We refine them with your feedback and, once you've approved them, deliver all the files. We stay in touch throughout the process.

Work such as a logo or brand identity usually takes 2-3 weeks, while websites and larger projects take 6-8 weeks. We’ll share the exact timeline once we’ve discussed the scope of the project.

We include a reasonable number of revisions in the process. Our goal is for you to be completely satisfied with the result. Because the scope is made clear from the start, there are no surprises along the way.

Since every project is unique, we set the price based on the scope of the work, the files to be delivered and the process. Once you fill in the quote form, we’ll get back to you with a clear quote.

Yes. We run our projects remotely and online, and we work with clients wherever they are.

Yes. Alongside graphic design, we also build digital systems such as websites, e-commerce, custom panels and automation.

We deliver every format you need for print and digital (including editable vector source files), so you can use the design anywhere without issues.

When the commitment ends, your remaining credits carry over into the renewed term or are used for services in the final period. Unused credits are not refunded in cash.

You can upgrade at any time during the term. The difference is reflected in that month's payment. Downgrading or not renewing is decided at the renewal step.

You pay for the first month together with your project, by card or bank transfer. In the following months, the payment link is sent to your panel and your email on the due date.

Yes. The subscription and the one-off work are opened as separate orders, each with its own number and invoice.

Menu changes do not apply retroactively. The credit value of a request is locked at the moment you send it.

One-off work means a separate quote, approval and payment for every job. With a subscription, your credit pool is ready and waiting. A work request takes a single step.

You can, but leaving before the commitment ends is subject to a contractual penalty. The credits you have used up to that point are recalculated at the no-commitment unit price and the difference is charged. You can use your remaining credits until the closing date. The same rule is also set out in the Subscription Terms you accept when you order.

In our first conversation, we discuss your project's scope, goals and budget. Then we prepare a quote for you. Once we agree, we take a brief and start the design process. We stay in touch at every stage.

Messaging on WhatsApp is the fastest way. During working hours we usually reply within 1-2 hours. You can also reach us by email, and we respond within 24 hours at the latest.

Since the scope of each project is different, pricing is set project by project. Services such as logo design, brand identity and social media management have standard starting prices. After we discuss the details, we’ll give you a clear quote.

It varies with the size of the job, but we deliver most designs within 3-7 days. Logo design takes 1-3 weeks and web design 6-8 weeks. We can offer special solutions for urgent work.

Of course. The number of revisions depends on the type of project. Because our goal is your satisfaction, we are usually flexible. It matters to us that the design turns out exactly the way you want.

Yes. Preparing a quote costs nothing and creates no obligation until you approve it.

You can. You do not need a finished list. Describe what you need and we shape the scope together.

By scope. The items, the stages and the files to be delivered are written out one by one in the quote. If the scope changes later, any new item is also put to you in writing for approval.

We start with a deposit and collect the balance on delivery. On long projects payment is split into stages and every stage is written into the contract.

They can. Brand identity, print work, digital marketing and software development are all handled by the same team. Because the work does not change hands, nothing gets lost along the way.

We can. We run calls on Şahan Meet, which we built ourselves. Files, revision requests and payments are collected in the client panel throughout the project.

Neither. You don't need an account or any download to use Şahan Meet. On the day we talk, we send you a link, you click it and we're in the meeting, straight from your browser. That's all it takes.

Absolutely, that's exactly why we built it. You speak in whatever language feels most natural, and we understand you instantly. We speak our language, and you hear it in yours. You honestly won't think about the language at all.

No. The translation flows while you're still talking, so there's no 'you first, then me' waiting. It goes back and forth like a face-to-face conversation.

More than 80. Turkish and English to begin with, plus German, Arabic, Russian, French, Spanish, Chinese and many others. Whatever you'd like to speak, you just pick it at the start of the call.

Of course. By default you hear only the translation so the voices don't overlap, but if you're curious about the tone or the energy, you can switch the original voice on with a single tap.

Easily. Everything works the same from your phone's browser, so wherever you are, you join with a single link.

No. An admin panel, automation, integration and a web app are parts of one system. We build them as a single, connected whole that fits your business. You don't buy separate pieces.

Fully custom. We write it from scratch around your processes, with no template you have to bend your business into.

Yes. Payment, shipping, CRM, e-invoice, calendar and most third-party services connect via their APIs, so data flows automatically.

It depends on scope. We start with a clear plan and milestones. A focused first version is usually live in a few weeks, then we grow it.

Yes. Role-based access, secure authentication and a modern, scalable stack (Next.js, Supabase, Vercel) are the baseline, not an extra.

Absolutely. That's the best part of the process. You don't need to know the technical details. We draw up the roadmap and explain, in the plainest terms, how your idea will come to life digitally, which technologies make sense and the logic behind it all.

It depends on the scope. As a realistic guide, a simple app starts at around {sadeBant}. A typical e-commerce or service app falls within the {tipikBant} range. Large, native, module-heavy apps go well beyond that. You can use the cost estimator on this page to get a live estimate for your own choices, then receive an exact quote when we talk.

It depends entirely on the scope. At a basic level, a functional MVP (minimum viable product) can be ready in 4 to 8 weeks. However, highly detailed e-commerce, social media or custom service apps take longer. In our first call, we give you a clear timeline.

Yes. Depending on your project's budget and goals, we use modern cross-platform technologies that run on both platforms at once, or platform-specific (native) languages.

No. Once an app is live it faces the real-world test. After the first release we keep providing technical support: fixing any issues, monitoring server performance and handling store updates.

At agencies, your project usually joins a queue, and communication breaks down as it moves back and forth between departments. With us, you deal directly with the person doing the work. From design to code, we treat your project as our own and don't waste your time on bureaucracy.

A custom panel's screens, data fields and permissions are designed for your workflows. If off-the-shelf software meets your needs, custom development may not be necessary. We first review the existing options and gaps together.

We define user roles, record access and action permissions, then plan encrypted connections, server-side access checks and backups. We cover security updates as part of the maintenance scope.

Yes. We assess how new modules affect existing data and workflows, then set their development scope and schedule separately.

Timing depends on screen count, data migration and integrations. We agree on the first usable scope and prepare a schedule with staged deliveries.

Tasks whose rules can be defined, such as data entry, document preparation, notifications and reporting, may be suitable. We first review the process and its exceptions, then choose the steps to automate together.

Not necessarily. If your systems provide suitable APIs or data exchange, we can connect them. Where access is insufficient, we review alternatives and required changes at the start.

We set up logging and alerts for failed actions, defining which failures should be retried and which require human review. We also try out these steps during testing.

A website may primarily present information. A web application lets users sign in, save data and complete tasks. The distinction is not always clear-cut. We define the requirements by what the system needs to do, not by what it is called.

We work with tools such as Next.js, TypeScript and PostgreSQL. For each project, we weigh the choice against the data structure, number of users, integrations and maintenance requirements.

Yes. We assess new features alongside the existing code, data structure and server capacity, then plan the development and any infrastructure changes separately.

Yes. We design user flows and interfaces, then develop the approved screens with the software. We weigh design decisions and technical requirements in the same process.

A logo is your brand's main visual identifier. Brand identity extends it through colour, typography and layout rules for materials such as business cards, documents and presentations. This service may be enough if you only need a logo. If you also need those materials designed, we plan a brand identity project.

We first review the recognisable features of your logo and any practical problems. Sometimes adjustments to spacing, proportions or linework are enough. If it needs a larger update, we agree on an approach that also considers existing brand recognition.

Vector files keep the logo's lines sharp when resized. They are the basis for signage, print and digital exports. A small JPG or PNG does not offer the same editing or resizing flexibility.

Light and dark backgrounds, one-colour printing and small profile images may need different versions. We prepare the files you need and show in the guide which version to use where.

We use your feedback to refine the colour, shape, proportions and legibility of the chosen concept, with no limit on the number of these revisions. We assess anything that changes the scope separately, such as a change of brand name or a request for a new concept.

Trademark registration is a separate service. Having a logo designed does not mean it is registered. Tell us at the start if you plan to apply, so we can coordinate the design and application preparation.

Yes. We first check the file quality, legibility and suitability for the planned applications. If it needs adjustments or an update, we discuss this before designing the materials.

We agree on the materials you need, such as business cards, letterheads, folders, quote documents, presentations and digital templates. The quote sets out clearly which applications we'll prepare.

They ensure the same design rules are followed whenever new materials are created. They explain the clear space around the logo, suitable backgrounds, colour codes and typefaces, with examples. Your team and suppliers can use this document as a reference.

Yes. We can prepare the documents you'll be updating as templates for the software you use. At handover, we supply the editable files separately from the exports that are ready for printing and sharing.

We plan print production separately from the design. We prepare the design files to the printer's technical requirements, and agree on the paper, printing method, printer and production cost separately.

That depends on the font licence. When choosing typefaces, we take into account the software your team will use and where the fonts will be used. We explain the licences needed and how to use the templates in the handover notes.

We ask for 50% of the total fee as a deposit before work begins. Once the design is complete, we collect the remaining 50% and then deliver all the files in full.

If you'd like, we can also write professional packaging copy tailored to your product's target audience.

Yes. All work is delivered as a high-resolution, press-ready PDF with full technical dimensions.

Yes, from one main design we also create matching variations for different flavours, weights or product types.

We accept bank transfer / EFT or credit card. After delivery we issue an official invoice to complete the process.

On request, we also deliver the editable source files at the end of the project, such as Adobe Illustrator (.ai) or Photoshop (.psd) files.

No, we also offer a full range of design services, such as logo design, brand identity, label design, and catalogue and brochure design. You can find details on our Services page.

If you'd like, we also help with steps such as coordinating the print-ready files with the printer and approving proofs.

The first design drafts are usually presented within 5 to 7 working days. Depending on the number of revision rounds, the whole process takes 1 to 3 weeks.

We provide revision support until you're satisfied. We manage the process together until you have a design you're completely happy with.

No. The site is coded from scratch, and the page structure and content order are built around your business.

Yes, you can. Text, images and page content are edited in the admin panel, and you don't need to come back to us to add a new post.

The domain and hosting are purchased in your name, and ownership stays with you. We handle the setup.

Yes. Posts, images and page URLs are transferred, and the old URLs are redirected to the new ones so you don't lose your place in search results.

It depends on the scope. The pages you need are listed and agreed on when we discuss the scope.

Yes. We first check product codes, fields, images and missing records. After a trial import with a sample group, we migrate the remaining records.

Yes. We establish whether each option needs its own stock, product code, price or image, then build the product and variant structure accordingly.

We can review technical capabilities and commercial terms together. Your business opens the account and signs the provider agreement. We integrate the chosen bank or payment provider with the site.

Yes, where those systems support the required data exchange. We define the information to transfer, update frequency and error handling for each integration.

Yes. You can update products, images, prices and stock from the admin panel. We show you how to use it at handover and set up staff access according to their roles.

Stock is checked again when the order is confirmed. Based on your sales model, we set how long stock is held and when a product goes back on sale if payment fails.

Yes. Producing the visuals and copy is part of the work. If product photos are needed, the shoot is planned separately.

It depends on the scope. The number of posts and the channels they go out on are set out in writing from the start.

There's no need. Access is granted through each channel's own business manager, and no passwords are shared.

No, it's a separate service. If you want us to run both, we combine the scope into a single plan.

At the end of each period, we share a written report on reach, engagement, changes in followers and which content worked.

No. You pay the ad budget directly to the platform. The price shown here covers setting up and managing the campaign.

It depends on your sector, the competition and your goal. Once we've discussed your goal, we'll suggest a sensible range to start with.

We do. If visuals are needed, we can take on the design as well.

First, we decide what counts as a conversion: a form submission, a call or a sale. The campaign doesn't go live until tracking is set up.

Yes. The ad accounts are set up in your name, and the data and history stay with you.

We can start with the purpose, dimensions, approved copy, logo and available images. For events, we also confirm the date, venue and registration details before design begins.

Yes. We agree on the required sizes at the start. Where proportions change, we rearrange the text and images and check each version for legibility.

We decide based on how sharp the photo is and how much space it will take up in print. All you need to do is send the original, uncompressed file. We check whether it works at the actual print size.

Yes. Print files follow the printer's specifications, while digital exports follow screen dimensions and file-size requirements.

Yes. We check the link, printed size, contrast and the clear space around the code. We also take into account where the poster will be placed and how close people can get to the code.

We review the new text within the existing layout. If the change affects other areas, we update the design and any related adaptations. We then send you the final print file to approve again.

Billboards are seen from further away, often by people on the move. We therefore plan text length, type size and visual focus differently, prioritising information that needs to register at a glance.

Too much information makes the message harder to understand at a glance. We agree on the main idea together and use other information only where it supports that idea. For the details, we can point people somewhere else, such as your website.

We need display dimensions, working scale, bleed, panel joins and accepted file formats. For digital screens, we also request pixel dimensions and playback requirements.

Yes. We can retain the campaign idea and suitable imagery, then adjust text length, logo size and layout for the billboard's viewing conditions.

It depends on the location. A QR code can work where pedestrians can get close to it. On billboards seen only briefly from moving traffic, a different call to action may work better. We decide based on the viewing distance.

This service covers design and production-ready files. We plan media buying, printing and installation separately. We prepare the files to your supplier's specifications.

We can start with a structured product list and images matched to product codes. We agree on description, dimension and option fields and resolve gaps before design.

All we need to know is your product groups and how much content you have. We then decide the page count together, based on image sizes, how much technical detail there is and your printing preferences.

They share the same design but use different file settings. The print version follows the printer's specifications. For the digital version, we adjust the file size, on-screen readability and links.

Yes. We incorporate your existing tables and drawings so the information is easier to compare. We use technical data with your approval. If new drawings are needed, we plan them separately.

We decide after reviewing the source files and images. If the files are suitable, we can continue with the same layout. If there's only a PDF, or the product structure has changed significantly, the pages may need to be rebuilt.

We scope these separately from catalogue design. We can work with your existing content, or separately plan any new photography, copy and translation you need. We agree on responsibilities and costs before work starts.

It varies with scope, but it can be completed in 2 to 6 weeks.

Yes, once we hand over the project, all source code is your property.

Yes, we build a custom admin panel for every system.

We usually work with modern technologies such as Node.js, MongoDB, React or Wix Velo.

Yes, we take confidentiality seriously on every project. An agreement can be signed on request.

Custom software is built only for your needs, so it's far more flexible.

Yes, web services can integrate with mobile apps via an API.

First the prototype and interface designs are prepared, then development begins.

Yes, we design a database customised to the system's needs.

We provide one month of free support after the project. After that, a maintenance agreement can be arranged.

No. Keywords are considered alongside technical access, page structure, content and links. The text needs to answer the user's question rather than simply repeat search terms.

No. We do not control search results. At the start, we explain the work, its priorities and how it will be measured. We track the results regularly and use them to plan the next steps.

We review each page's content, traffic and links first, then decide whether to update, merge or remove it. We don't recommend deleting a page just because it's old.

We work to make the content clear, verifiable and technically accessible. Source selection is up to those systems, so we cannot guarantee that you will be cited.

We ask you to share your scope of services, frequently asked customer questions, project information and technical documents. Before anything is published, we send you any information and commitments made on behalf of your brand for approval.

We track queries, pages, visits and defined conversions in search and analytics tools, interpreting the data alongside changes made, seasonality and other marketing activity.

No. Design and registration are separate processes. Registration requires an application and official assessment. Tell us at the start if you need it so we can coordinate the files.

No. Trademarks concern signs that distinguish goods or services, while patents concern technical inventions. Design protection may be an option for a product's appearance. We work out the right route with the relevant specialist.

No. Preliminary searches and file preparation help you decide, but they do not replace the official examination. We explain the process, possible additional work and responsibilities at the start.

We prepare the trademark files and application details, and coordinate communication and follow-up. For anything that needs application-specific expertise or a legal opinion, we work with our partners in that field.

We prepare a detailed list of current and planned goods or services. The relevant specialist reviews it to identify classes suited to the application scope.

Overseas protection needs separate assessment. Share your target countries and intended use at the start so we can plan the appropriate route with a specialist.

No. The artwork is a scannable representation of the number. Using GS1 requires a properly allocated number that is matched to the product. We check your existing numbers first.

Not always. We review your existing membership, number capacity and product list, and work out what's needed in line with GS1 guidance.

It depends on the change. We assess changes to product type, contents or pack size against GTIN rules. We keep a table showing which number belongs to which product.

No. The barcode type, printing method and scanning environment determine the right size. We allow room for the barcode and the clear space around it, and we don't distort its proportions to make it fit the design.

A phone scan is a basic test. We plan physical sample checks and appropriate verification with the producer to assess material and print quality.

No. A barcode carries the product identifier. Managing stock, sales and warehouse movements requires separate software. If you need these connections, we plan them separately.

This service covers visual design and production artwork. Fabrication, electrics and installation are planned separately. We prepare files to the stand builder's technical requirements.

Yes. We review the dimensioned plan and photographs to identify visible surfaces, joins and fixed areas, then design the graphics to fit.

We need a dimensioned stand plan, the organiser's rules, the stand builder's print templates, a vector logo and product images. We identify any missing items together at the start.

We assign each panel a role based on its location and viewing distance. Some prioritise the brand and main message, others product details. All follow the same visual language.

Yes. We can plan the colour, typography and product imagery together. We set out the scope, schedule and cost of additional materials separately from the stand graphics.

We recheck the proportions, joins and sightlines at the new dimensions. We identify which elements of the existing design can be kept and update the necessary layouts before production.

A photograph helps us review the overall appearance. Production files also need accurate model details, a dimensioned template and physical measurement checks by the installer.

We can keep the same visual language. Doors and surface proportions vary between models and body types, so we adapt the layout for each vehicle individually.

No. A partial wrap with a logo, contact details and a few graphics may be enough. We consider the vehicle's colour, its intended use and the message together.

Design, printing and installation are separate tasks. We agree on responsibilities at the start and prepare artwork to the chosen installer's dimensions and production requirements.

Yes, on surfaces the installer considers suitable. Visibility, material and conditions of use are confirmed before design begins, and we prepare the graphic layout based on that technical assessment.

We can update the source file. If the graphics are already installed, the affected part may need reprinting or replacement. That's why we check the contact details together before printing.

In a magazine, we plan the reading flow across articles, interviews and photographs. In a catalogue, the focus is on finding and comparing products. We set the page structure according to the purpose of the publication.

Section titles and approximate text lengths may be enough for initial planning. Final layouts and print files require approved copy. Major content changes can affect page count and schedule.

Yes. We create layouts for each content type while keeping typography, colour and navigation consistent across the publication.

During page design, we check the layout and any text overflow. We scope copy editing, fact-checking and new content separately. At the start, we agree who will approve the content.

Yes. We prepare the magazine for on-screen use, including its dimensions, readability, links and file size. If you're thinking of printing it later, just let us know at the start.

Yes. Templates and type styles provide a basis for future issues. We can add layouts for new content types and plan any major visual redesign separately.

Yes. We prepare an editable file in the agreed presentation software. At handover, we explain how to update the text, images and templates, along with the fonts needed and usage notes.

Yes. We review the content and what it's for, then work with you on the order of information, any repetition and the visual storytelling. After that, we redesign the slides to suit your brand.

Yes. We prepare the narrative and visual layout, using business model information, financial data and forecasts supplied and approved by you.

We prepare editable charts where the chosen software supports them. For custom illustrations or detailed diagrams, we agree the delivery format separately, based on how you'll need to update them.

We check the basic layout in both files. Animation and video do not behave the same way in PDF. We review font and media differences and make the required adaptations before delivery.

Yes. We can prepare cover, section, text, image and chart layouts that your team can add content to. We scope template design and placing finished content on the slides separately.

A corporate website presents the company and its services as a whole. A landing page focuses on a specific campaign or offer, with content and enquiry steps organised around that single goal.

Campaign content usually sits on one page. Additional pages may be needed for submission confirmation, contact details and legal notices. We plan the structure around the campaign's needs.

If your infrastructure supports it, the landing page can be added to your existing site. A separate domain or subdomain is also possible. We choose the approach together based on publishing, management and tracking needs.

Enquiries can go to your inbox, an admin panel or your customer management system. We agree the connections at the start and verify delivery with test submissions.

Results depend on ad targeting, the offer and visitor expectations as well as page design. We prepare a page with clear content, working enquiry steps and tracking in place.

With enough traffic, headline, content or layout variations can be tested. We define the element to change, the result to measure and the evaluation period before the test begins.

UX defines the steps users take to complete a task. UI designs how those steps appear on screen. We work on both together because flow and presentation influence each other.

Yes. We first review the existing business rules and technical constraints. Updating the appearance and changing task flows involve different work. We agree what to keep and what to change at the start.

A prototype demonstrates screens and transitions. Real data storage, permissions and integrations are implemented during development. The prototype lets us review key tasks before coding begins.

Its scope depends on the product's size. Basic colour, typography and component rules may be enough for a small project. As the number of screens grows, we organise those rules in a more detailed component library.

We set the scope of user testing separately, and plan the participants, tasks and evaluation method together. Reviewing the prototype with your team is part of the design process.

This service covers the design work. We prepare the screens and behaviour notes ready for handover to developers. If you'd like us to build the software as well, we can plan that separately within the same project.

No. Scanning the code opens the menu in the phone's browser. An internet connection is needed to view the web-based menu.

The code stays the same as long as the menu address does. You can update products, prices and descriptions from the admin panel. We plan the domain and redirects to maintain this continuity.

Yes. In the admin panel, you can hide products you're temporarily not serving or mark them as unavailable. When you make a product available again, its photo and description are kept.

Yes. We can keep shared product information in one place while separating prices, availability and menu options by branch. We agree who manages each field at the start.

These features can be developed separately. Matching orders to tables, sending them to the kitchen and recording payments require additional workflows. We define the scope around how your restaurant operates.

We decide together who prepares and approves the translations. Your business verifies the ingredients and allergen information. We provide fields in the software where you can manage this content.

No. The software manages payment screens and transaction tracking. The financial transaction takes place through a bank or payment provider. The provider account and required contracts are set up in your business's name.

This depends on the payment method. Even when card details are entered on a branded page, bank authentication may open another screen. We design the experience around the flow supported by the provider.

We do not rely solely on the browser's return screen. We check transaction status on the server through the provider's notifications or query methods, and test interruptions and delayed notifications.

We check for duplicates using the transaction ID. When the same notification arrives again, the existing record is updated and no second payment record is created. We include this in integration testing.

Options supported by your provider and enabled on your account can be added. At the start, we agree the instalment terms and which users can issue refunds in the admin panel.

We can create links tied to specific payment requests without requiring registration. We agree their validity period, usage conditions and behaviour after payment together.

A B2B portal is organised around account-specific prices, discounts, payment terms and approvals. A consumer-facing store focuses on product presentation and checkout. We plan the structure around how your customers order.

Yes. We can set prices, discounts and payment terms for a dealer group or an individual account. The same rules apply in product lists, the basket and order summaries.

We first review your ERP system's data-sharing capabilities. We then plan which data to transfer, its direction, update frequency and error handling.

No. We can require sales or finance approval based on conditions such as the amount, payment terms or dealer balance. Orders awaiting approval and confirmed orders are shown with separate statuses.

Yes. We can set up stock visibility by warehouse and define which warehouse fulfils each order. We agree the data source and update frequency as part of the integration.

Yes. We prepare product search, ordering and tracking screens for mobile use, adapting dense tables and bulk-entry tasks to smaller screens as well.

Yes. We review its information fields and calculations, adapt its layout to a digital page and turn recurring sections into editable fields.

Yes, through a link specific to that quote. We agree its validity period and access conditions together. Depending on the content, we can also plan extra verification or account sign-in.

The approval remains tied to the version that was accepted. Changes create a new version. We decide whether a new approval is needed based on your business rules.

It shows that the link was accessed. It does not show that the whole quote was read or that the customer is ready to accept. We track views and the customer's decision separately.

The approval button records a decision on a specific quote version. A process that requires an electronic signature needs an appropriate signing service and a separate integration.

Yes. An integration with a suitable payment provider can create a payment request for the quote amount. We verify the payment result and match it to the relevant quote record.

Yes. We define the rooms, chairs or devices needed for each service. We show appointment slots based on when both staff and resources are available.

We set this according to your business rules. Options include immediate confirmation, staff approval or confirmation after a deposit. We show requests and confirmed appointments separately.

We recheck availability at the moment of confirmation. If capacity has been reached, we show the second user the updated time options. We include this scenario in our simultaneous-booking tests.

Yes. We can connect to a suitable SMS or email service. We define message content, timing and delivery tracking. The provider account and messaging charges are managed by your business.

Yes. We agree time limits for changes and cancellations, whether approval is required again and which notifications to send. Changes also update the team calendar.

This depends on the connection options of your calendar service. At the start, we agree which record takes priority, which way data is transferred and what rule applies when changes are made on both sides.

A booking engine focuses on letting guests make bookings. A hotel management system may also handle housekeeping, invoicing and other operations. We agree which system handles each task at the start.

If your infrastructure supports it, the system can connect to your existing site. A separate booking address is also possible depending on design and technical needs. We review your website before choosing the approach.

This depends on the connection options of your hotel software and channel manager. We plan the integration by defining the inventory source, how data is transferred and the steps to follow if the connection drops.

At the start, we set how long a temporary hold lasts and when it is released. We check the payment result, availability and booking status together, and test what happens when a transaction is left incomplete.

Yes. We agree together which languages to cover and how translations are approved. Currencies are planned around what your payment provider supports. We check that the prices shown match the amounts that will be charged.

Direct booking provides a sales route separate from external channels. Payment provider, hosting and integration fees may still apply. We assess these costs according to the infrastructure used.