Frequently Asked Questions
Before we get started, it’s important to us that you’re completely comfortable with everything. We’ve clearly addressed any details you might be wondering about and explained how we work here. For any remaining questions, we’re just a click away.
General topics
How we work
7 questionsFirst, we listen to your project and goals, then we determine a direction and present the initial drafts. We refine them based on your feedback, and after you approve them, we deliver all the files. We stay in constant communication throughout the process.
Projects such as logos and corporate identity typically take 2–3 weeks, while websites and more extensive projects take 6–8 weeks. We’ll share the exact timeline with you after we discuss the scope of the project.
We’re offering a reasonable number of revisions as part of the process. Our goal is for you to be completely satisfied with the result. Since the scope was clearly defined from the start, there won’t be any surprises along the way.
Since every project is unique, we determine the price based on the scope of the work, the files to be delivered, and the timeline. Once you fill out the quote form, we’ll get back to you with a detailed price quote.
Yes. We manage our projects remotely and online. We work with clients from all over Turkey and abroad.
Yes. Alongside graphic design we build digital systems, websites, e-commerce, custom panels and automation.
We deliver every format you need for print and digital (including editable vector source files), so you can use the design anywhere without issues.
In our first contact we discuss your project's scope, your goals and your budget. Then we prepare a tailored quote. Once we agree, we take a brief and start the design process. We stay in constant communication at every stage.
Messaging on WhatsApp is the fastest way. During working hours we usually reply within 1-2 hours. You can also reach us by email, and we respond within 24 hours at the latest.
Since the scope of each project varies, pricing is determined on a project-by-project basis. There are standard starting prices for services such as logo design, corporate identity, and social media management. After we discuss the details, we’ll provide you with a clear quote.
Şahan Design is a boutique team of designers and developers from across Türkiye, and everyone works freelance. With that setup we do not keep an office for client visits; we hold our meetings online instead. The whole process, from brief and presentation to revisions and delivery, runs remotely with a written record.
Although it varies depending on the scope of the project, we typically deliver most designs within 3–7 days. Logo design takes 1–3 weeks, and web design takes 6–8 weeks. We can offer special solutions for urgent projects.
Of course. You’ll have the right to revisions, which will be determined based on the type of project. Since our goal is your satisfaction, we’re usually flexible. It’s important to us that the design turns out exactly the way you want it.
Neither. You don't need an account or any download to use Şahan Meet. On the day we talk, we send you a link, you click it, and we're in the meeting, straight from your browser. That's all it takes.
Absolutely, that's exactly why we built it. You speak in whatever language feels most natural, and we understand you instantly; we speak Turkish, and you hear it in yours. You honestly won't think about the language at all.
No, and that's our favorite part. The translation flows while you're still talking, so there's none of that 'you go, then I go' back and forth. It feels like a normal, face-to-face chat.
More than 80. Turkish and English to begin with, plus German, Arabic, Russian, French, Spanish, Chinese and many others. Whatever you'd like to speak, you just pick it at the start of the call.
Of course. By default you hear only the translation so the voices don't overlap, but if you're curious about the tone or the energy, you can switch the original voice on with a single tap.
Easily. Everything works the same from your phone's browser, so wherever you are, you join with a single link.
No. A panel, automation, integration and a web app are facets of one system. We build them as a single, connected whole that fits your business; you don't buy separate pieces.
Fully custom. We write it from scratch around your processes, with no template you have to bend your business into.
Yes. Payment, shipping, CRM, e-invoice, calendar and most third-party services connect via their APIs, so data flows automatically.
It depends on scope. We start with a clear plan and milestones; a focused first version is usually live in a few weeks, then we grow it.
Yes. Role-based access, secure authentication and a modern, scalable stack (Next.js, Supabase, Vercel) are the baseline, not an extra.
Absolutely. That's the best part of the process; you don't need to know the technical details. We draw the roadmap, explaining in the plainest terms how your idea comes to life digitally, which technologies make sense and the logic behind it all.
It depends on the scope. As a realistic reference for the Turkish market, a simple app starts around {sadeBant}, a typical e-commerce or service app lands around {tipikBant}, and large, native, module-heavy apps go well beyond. Use the cost tool on this page to get a live estimate for your own selection, then we give you an exact quote after we talk.
It depends entirely on the scope. At a basic level, a functional MVP (Minimum Viable Product) can be ready within 4 to 8 weeks. Highly detailed e-commerce, social or custom-service apps take longer. In our first call we give you a clear timeline.
Yes. Depending on your project's budget and goals, we use modern cross-platform technologies that run on both platforms at once, or platform-specific (native) languages.
No. Once an app is live it faces the real-world test. After the first release we keep providing technical support: fixing any issues, monitoring server performance and handling store updates.
At agencies your project usually joins a queue and loses things in translation as it bounces between departments. Working with us, you deal directly with the person doing the work. From design to code, we own your project like it's our own and don't waste your time with bureaucracy.
Admin panel and portal
4 questionsOff-the-shelf is built for everyone; yours is built only for your processes. No useless menus, no missing features; it fits exactly.
Yes. It's built with role-based access, encrypted connections and modern security headers; everyone sees only the data they're authorized for.
Absolutely. The panel is built to grow; new modules are added as your needs expand.
It depends on scope; a core panel is usually ready within a few weeks, then we expand step by step.
Automation and integration
3 questionsAlmost anything rule-based and repetitive: data entry, document generation, notifications, reporting, sync. We listen to your process first and start where it saves the most time.
No. Automation is built on top of your existing tools; it doesn't replace them, it connects them.
Yes. Flows are built with error handling and alerts; if a step fails you're notified; it never fails silently.
Custom web software
4 questionsA site shows information; an app does work. If there are logins, data processing, calculations and logic, it's a web application.
Modern, widely-used and long-lived technologies like Next.js, TypeScript and PostgreSQL. This site runs on the same foundation.
Yes. The architecture is built to scale from the start; it expands painlessly as features and users grow.
Yes. Design and code come from the same hand. That's why the interface is both beautiful and usable, with no gaps.
By service
Yes. We can also work together on refreshing, simplifying or modernising it.
Yes, we include two main rounds of revisions. If more advanced changes are needed, an additional revision fee may apply.
It depends on your field. Minimal logos are preferred in areas like technology and software, while detailed emblems can be more memorable in sectors such as food or textiles.
The logo process usually takes 3 to 5 days. We first present a few concepts, then revise them based on your feedback.
Yes, if you're undecided about the brand name, we support you through the naming process too.
We work with our business partner on registration. If you wish, we can manage the whole process on your behalf from start to finish.
If you'd like, profile images, icons or short animations suited to social media can be prepared along with the logo.
Yes, the logo is delivered in all professional formats, .AI, .EPS, .PDF, .PNG and .JPEG.
Of course. If you have an idea or a sketch, we develop it professionally and make it modern and scalable.
A few basics are enough: your sector, your audience and any logos you like. Gathering these in a brief makes the process far more efficient.
A logo is a starting point, but a full brand identity is what makes your brand look professional.
Two rounds of revisions are offered as standard.
Pricing is based on the number of materials included in the set.
All materials are usually ready within 7 to 10 days.
Yes, a complete brand style guide is prepared.
After a needs analysis we present concepts, and once approved we prepare all the designs.
It provides a professional look across email signatures, social media templates and presentation files.
Yes, once the logo is finished, we move on to the other design items.
Yes, all materials are delivered as print-ready PDFs along with the editable design.
It covers items such as the logo, business card, letterhead, envelope, folder and email signature.
Before work begins, 50% of the total fee is requested as a deposit. Once the design is complete, the remaining 50% is collected and all files are then delivered in full.
If you'd like, we professionally prepare the text on the packaging to suit your product's target audience.
Yes, all work is delivered as a print-house-compatible, high-resolution PDF with technical dimensions set.
Yes, from one main design we also create matching variations for different flavours, weights or product types.
We accept bank transfer / EFT or credit card. After delivery we issue an official invoice to complete the process.
Optionally, at the end of the project we also deliver open source files such as Adobe Illustrator (.ai) or Photoshop (.psd).
No, we also offer design services from A to Z, such as logo design, brand identity, label design, catalog and brochure design. You can find details on our Services page.
If you wish, we also help with processes such as coordinating the print-ready files with the print house and approving proofs.
The first design drafts are usually presented within 5-7 business days. Depending on the revision rounds, the whole process is completed in 1-3 weeks.
We provide revision support until you're satisfied. We manage the process together until a design you're completely happy with emerges.
Yes, we set up systems common in Türkiye such as İyzico and PayTR.
Yes, we can build a multilingual structure.
We usually prefer user-friendly platforms such as Wix, Shopify or WordPress.
Yes, stock tracking is available in all e-commerce systems.
We enter sample products at first, then provide training.
Yes, we provide one month of free support, and we also offer long-term maintenance.
Yes, we offer integrated solutions with carriers such as Aras, Yurtiçi and MNG.
Yes, integration with systems such as Logo and Paraşüt is possible.
It depends on the platform, fixed on Wix, while on WordPress it depends on the hosting plan.
Yes, all designs are responsive for mobile, tablet and desktop.
We usually deliver in PDF/X-1a, which complies with print-house standards.
No, every job is designed originally from scratch.
Yes, all visuals are delivered at print-ready high resolution.
Yes, the size and usage differ. Billboards are usually prepared for outdoor spaces.
We set an aesthetic language based on your brand's style and your target audience.
Two revisions are standard; more may incur an additional fee.
Event details, your logo, the date and any special visuals are enough.
Yes, if you'd like we can also adapt the poster into story or post formats.
We can work in all standard sizes, and in custom dimensions as needed.
We usually deliver within 1 to 3 days.
It varies between 7 and 14 days on average, depending on the page count and content.
We include two rounds of general revisions. Additional revisions are priced separately.
It depends on your needs, we prepare catalogs from 8 pages up to 100+ pages.
If you have quality visuals we use them; if not, we help organise a photo shoot.
If you have the copy we use it; otherwise it can be prepared together with a copywriter.
Catalogs let you present your products or services professionally and strengthen your brand image.
We usually work in Adobe InDesign, which delivers professional output.
Printing is on request. If you wish, we can manage the print process for you as well.
Yes, multilingual designs can be produced in any language.
Yes, an interactive PDF catalog is also prepared for digital use.
It varies with scope, but it can be completed in 2 to 6 weeks.
Yes, once we hand over the project, all source code is your property.
Yes, we build a custom admin panel for every system.
We usually use modern solutions such as Node.js, MongoDB, React or Wix Velo.
Yes, we take confidentiality seriously on every project. An agreement can be signed on request.
Custom software is built only for your needs, so it's far more flexible.
Yes, web services can integrate with mobile apps via an API.
First the prototype and interface designs are prepared, then development begins.
Yes, we design a database customised to the system's needs.
We provide one month of free support after the project, after which a maintenance agreement can be made.
On request we can plan quality, safe backlinks.
Together with our content-writing team we produce content aligned with the target keywords.
The right content turns visitors into customers and builds trust in your brand.
Yes, we always analyse your competitors before the SEO work.
Yes, we provide detailed keyword analysis based on your sector and audience.
It helps your website rank higher on Google.
We present progress in detail with monthly performance reports.
Yes, we also handle business profile optimisation for local SEO.
First effects start to show in 2-3 months; full results take around 6 months.
Yes, we make both technical and content-based SEO improvements.
It protects your brand and prevents someone else from using the same name.
After the application, the process usually takes 6-8 months.
Yes, as part of branding consultancy we suggest creative, registrable names.
It's sent digitally as a PDF, and a physical copy can be provided on request.
Yes, we also handle international registration under the Madrid Protocol.
In case of rejection, we can start an appeal process based on the grounds.
No, trademark registration protects elements like the name and logo, while a patent protects technical inventions.
A copy of your ID, the brand name, the logo image if available and your field of activity are enough.
Together with our partners we manage the whole process professionally on your behalf.
They indicate the sector your brand operates in. Choosing the right class matters.
Yes, we run the entire application process on your behalf.
We deliver in all print-ready formats such as PDF, PNG and EPS.
In theory yes, but GS1-approved barcodes are safer and required.
No, each product needs its own barcode.
Barcodes can be prepared within 1-2 days of the application.
Yes, if you wish we also design the barcode area to suit your packaging.
A barcode can be obtained for any packaged, sellable product.
It's the official barcode provider in Türkiye. All barcodes are obtained through it.
Depending on your needs, you can get packages of 10, 100 or 1000 barcodes.
It uniquely identifies each product worldwide.
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