Kuzey Rota · Logistics Operations Management System
We brought a shipment's whole journey into one system.
We built a custom logistics management system that brings the operations team, the customer and the driver around the same shipment record.
- Custom Software
- Logistics
- Web Application
- Customer Portal
- Mobile Experience
- 2026
One record
One shipment. Three different users.
The operations team runs the whole process. The customer follows their own load. The driver closes the delivery in the field. All three work on the same shipment record.
Operations
Operations centre
24 active shipments, vehicles, routes and exceptions
KR-260914-028
Atlas Ambalaj
Customer portal
Only their own loads, delivery time and documents
KR-260914-028
Emre Kaya
Driver screen
The next stop and the delivery record
KR-260914-028
One record. The whole journey.
Operations
Everything moving in the field, on one screen.
Active shipments, vehicle positions, routes, delivery times and documents are followed in the same workspace. The screen has three parts. The list on the left filters by status and delay, the map in the middle opens the selected shipment's route, and the panel on the right gathers vehicle, driver, load and planned delivery.
Where the vehicle is matters. So does how fresh that position is.
The system shows not only where the vehicle is but when the last position was received. When the information gets old, the screen does not hide it.
Exceptions
When the plan changes, the system changes with it.
When delivery runs late the estimated time is updated, an exception record is opened for the shipment, and the same change appears on the customer's screen.
Planned delivery
15 September · 16:00
Current estimate
15 September · 17:10 (+70 min)
In the customer portal the estimate for the same shipment also moves to 17:10, with the reason written out.
Customer
We showed the customer what they need, not the whole operation.
Each customer sees only their own shipments. The estimated delivery carries the reason when it slips, route progress reads across Gebze, Eskişehir and Ankara, the waybill is ready and the proof of delivery is added after handover.
Field
A driver needs one thing: the next step.
We kept the mobile experience simple enough to use quickly in the field. The active delivery, the address, the load and the action to take are on the same screen.
I have arrived at the delivery point
The record steps open while the vehicle is parked. The driver does not fill in a form behind the wheel.
A delivery does not end with a button press.
When the driver arrives, the delivery record opens. Each field is filled in turn and the shipment closes only once the record is complete.
- 01Pallets delivered · 18 of 18 planned
- 02Short delivery is reported separately
- 03Recipient name · Selin Acar
- 04Waybill · 1 photo attached
- 05Delivery photo, optional
- 06Recipient signature
Complete the delivery
The record of the delivery stays in the system too.
The waybill, the delivery photo and the recipient signature are kept with the same shipment record. The operations team and the customer reach them from that record when they need to.
One shipment
KR-260914-028
Gebze
Loading completed
08:10
Eskişehir
Intermediate stop passed
12:05
On the road
26 KR 418 · Emre Kaya
14:32
Ankara
Planned 16:00, estimated 17:10
+70 min
Delivery record
18 pallets, recipient Selin Acar
Documents
Waybill, photo and signature on file
We also built the system running behind the screens.
We built Kuzey Rota from interface design to working software in one place. All three experiences run on the same shipment data.
- 01Product and process design
- 02Operations management
- 03Customer portal
- 04Driver experience
- 05Shipment and route tracking
- 06Delivery records
- 07Document handling
- 08Frontend development
- 09Backend development
- 10Data structure
- 11Server setup
When the load sets off, the information travels with it.
In Kuzey Rota the operations team, the customer and the driver each see their side of the same shipment. The whole process runs on one record, and when the delivery is done the entire journey stays in the system.
KR-260914-028
Custom Software
Let us understand how your business runs, then build the software around it.
Instead of bending a ready-made system to fit your business, we work through the process with you, design for your needs and build it.
