Distance Selling Agreement

1. Parties

SELLER: Şahan Design, whose details are set out below.

BUYER: the person or organisation identified by the name, address and contact details you provide at the checkout step. These details are stored in your order record.

Seller details

Legal name: ABDULLAH ŞAHAN

Tax office: YILDIRIMBEYAZIT

Tax number: 7890970984

Address: İNCİRLİ MH. BARIŞ YOLU CD. 6/22 KEÇİÖREN ANKARA

Phone: +90 543 413 68 81

Email: abdullah@sahandesign.com

2. Subject of the agreement

The subject of this agreement is the determination of the rights and obligations of the parties in relation to the provision of the service ordered electronically by the Buyer through the site.

The scope of the agreement is the lines shown in the order summary and the content defined on the relevant package page. Requests outside that scope are not covered by this agreement.

3. Service, price and payment

The grand total shown in the order summary is the price with all taxes included. Value added tax is included in that amount.

For one-off items, half of the price is collected as a deposit at the time of the order and the balance on delivery. Monthly renewing items are charged at the start of each period.

Payment is made by credit or debit card, or by bank transfer. With card payment, card details never reach the Seller; they are processed through the payment institution. With bank transfer, the order number must be written in the description field, otherwise matching the payment to the order may be delayed.

4. Performance and delivery

Work starts when the deposit payment reaches the Seller. The delivery time is stated on the relevant package page; where it is not stated, performance is completed within thirty days at the latest from the date the agreement is formed.

If the brand material, content or feedback expected from the Buyer is delayed, the delivery time is extended by that delay and the Seller informs the Buyer.

Delivery takes place when the ordered deliverables are transmitted to the Buyer digitally. The remaining balance is collected at the delivery stage.

5. Intellectual property

Usage rights in the work ordered pass to the Buyer once the price has been paid in full. No usage right arises over drafts and presentations delivered before the price is paid in full.

The Seller may use the completed work as a reference in its own promotional channels. A Buyer who does not want this may request otherwise in writing after the order.

6. Right of withdrawal

Where the Buyer is a consumer, the Buyer has the right to withdraw from the agreement within fourteen days from the date it is formed, without giving any reason and without paying any penalty.

The withdrawal notice is given in writing within the period, to the e-mail address or registered address below. Within fourteen days from the arrival of a valid notice, the amount collected is refunded using the payment method used.

7. Cases where the right of withdrawal cannot be exercised

Under Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services whose performance has begun with the Buyer's consent before the withdrawal period expires.

If, at the checkout step, the Buyer approves the service starting before the withdrawal period expires, the Buyer accepts that the right of withdrawal is lost from the moment work begins. If that approval is not given, work starts at the end of the fourteen day period.

8. Cancellation and refund

For cancellations made before work starts, the deposit is refunded in full.

If work has started but the first presentation has not been sent, the value of the completed work is set off against the deposit; the set-off cannot exceed half of the deposit and the remainder is refunded.

For cancellations after the first presentation has been sent, the deposit is not refunded, the remaining balance is not collected and the work produced is delivered to the Buyer.

Monthly renewing items may be cancelled by giving notice at least seven days before the end of the current period; the fee for a period already started is not refunded.

Refunds are made within fourteen days at the latest, using the payment method used.

9. Protection of personal data

Personal data processed during the order process is processed only for the purposes, legal grounds and retention periods stated in the Personal Data Processing Notice.

10. Dispute resolution

In disputes arising from this agreement, the Provincial and District Consumer Arbitration Committees at the Buyer's place of residence or at the place of the transaction have jurisdiction within the monetary limits announced each year by the Turkish Ministry of Trade, and the Consumer Courts have jurisdiction above that limit.

Where the Buyer is not a consumer, the courts and enforcement offices of Ankara have jurisdiction.

11. Entry into force

The agreement is deemed formed when the Buyer confirms at the checkout step that the Pre-Contract Information Form and this agreement have been read and accepted. The date and content of that confirmation are stored in the order record.